The word “Google,” is no longer just a noun. It is also, for the last couple decades, a verb. To “Google,” something is to look it up on the internet, even if you’re using an alternate search engine such as Bing, Firefox, Yahoo or many of the other alternatives.
I belong to gardening groups, log cabin aficionados, cooking
circles, book clubs and history pages on Facebook. Many times, just like I do,
people go to these groups and ask questions having something to do with topics of
interest to other members. It’s not that people cannot do their own research. It’s
so easy to surf the web. Within moments you have more knowledge before your
eyes than any local library could have offered you even as recently as the 1990s.
Yet, you have Jennifer and Jason, in their thirties, asking,
“What are these little green insects all over my bushes and how can I get rid
of them?” I mean, come on, they as children of the 1980s clearly grew up with
technology from the day Grandma and Grandpa gave Jason his first Teddy Ruxpin
and Dad gave Jen a Gameboy.
I’ll tell you three reasons why they are reaching out: A. Just
like you, they are in your Facebook gardening group called Roses for the People,
B. their mothers were too busy at work to garden and show them the way, and C. they
are wary of “Googling,” because in the past when Jason did a search about a
pearl necklace that Jennifer really wanted, one that looked just like her grandmother’s,
let’s just say, image search was not their friend. (There are some things that
Jason can NOT unsee.) Likewise, Jennifer did a search about health care options
and had to wade through legitimate looking sites that were actually sponsored,
selling the equivalent of modern-day snake oil. Next weekend, when they have
time, Jennifer and Jason might do an internet search together on driving
through the Blue Ridge Mountains for their eighth anniversary, but right now they
need to find out what kind of creepy crawlies are sucking the life out of their
newly planted rose bushes.
On Facebook the JaJen Johnsmith profile asks about the
insects. A few people offer help suggesting sprays, powders or ladybugs. Without
fail in the time it takes to scroll on by, some knuckle-dragging troll will type,
“Why don’t you just use Google?” Yes, why? Because Jennifer and Jason share the
love that everyone else in the group has for roses. They don’t need some revolutionary,
new, expensive powder that a sponsored ad insists they must buy within the next
five minutes before the two-for-one sale ends, and so on. They want to know
what works for you and your bushes. They don’t want to have to try each and
every product, watch each and every video and testimonial. They have work in
the morning. Someone in their group can help them with experience and wisdom.
Jennifer can purchase the recommended clippers and a carton of lady bugs on her
way home from work. Their bushes will grow better, yield more roses and they’ll
make friends with other helpful people who love to garden.
In the meantime, Mr. Justin Googlyte made a few enemies and left
the conversation with a big announcement. Within the hour he’s banned from
posting, group members are breathing easier and getting on with their
gardening.
That, my friends, is why many people won’t JUST GOOGLE IT!
Artwork by the author, Liesa Swejkoski (1985)
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